Privacy Policy
If you have any questions regarding this Privacy Policy, please find the appropriate support channel in the Shante Franca store settings or contact us at info@shantefranca.co.uk
1.0. PRIVACY POLICY
This privacy policy is for the Shante Franca store which is a product of Shante Franca. WE DO NOT SHARE YOUR INFORMATION WITH OTHER PARTIES - YOUR CONFIDENTIALITY IS KEY TO US.
1.1. INFORMATION WE COLLECT
We collect the following types of information. Information you provide us directly:
Your email address, first name and last name when you create an account upon checkout
Public Information: All content shared on Shante Franca is open to the public. We do not hide or make content private in any way.
Communications between you and Shante Franca. For example, we may send you Service-related emails (e.g., account verification, changes/updates to features of the Service, technical and security notices). Note that you may not opt out of Service-related e-mails.
Your email and password are private and not available to the public.
Technical information we collect:
Additionally, any use of Shante Franca's website and/or software may result in the collection of technical information such as your computer’s IP address, mobile device identifier, meta data, operating system, browser name/version, the referring web page, requested page; such information is used to help us understand the overall usage pattern of our website and software.
We also use third-party analytics tools to help us measure how you use the Shante Franca website. These tools collect information sent by your device or our Service, including how you like to use our software and website which can help us in improving our Service.
The Shante Franca website may invite you to provide information through feedback on features on our website or software; we may send out e-mail inviting feedback or offering products and services; or we may ask you for information concerning support of our products or services. Your response to these communications may require you to submit personal information and opinions.
1.2. HOW WE USE YOUR INFORMATION
We may use information that we receive to:
Help you efficiently access your information after you sign in
Remember information so you will not have to re-enter it during your visit or the next time you visit the Service;
Provide personalised content and information to you and others, which could include online ads or other forms of marketing
Provide, improve, test, and monitor the effectiveness of our Service
Develop and test new products and features
Monitor metrics such as total number of visitors, traffic, and demographic patterns
Diagnose or fix technology problems
Automatically update the Shante Franca application on your device
1.3. SHARING OF YOUR INFORMATION
We will not rent or sell your information to third parties outside the Shante Franca store without your consent, except as noted in this Policy. Parties with whom we may share your information:
We may share User Content not personal information with potential business partners, service providers as a way of improving our service and providing relevant content. This will be done under confidentiality terms.
We may remove parts of data that can identify you and share anonymised data with other parties. We may also combine your information with other information in a way that it is no longer associated with you and share that aggregated information.
We may be required to disclose your information without your prior consent by law for the following reasons:
Comply with law or legal process
Protect and defend our rights and property, or the rights and property of a third party
Protect us against misuse or unauthorised use of any of Shante Franca products, software, services, or other proprietary materials
Prevent death or imminent bodily harm. prevent and address fraud and other illegal activity
1.4. HOW WE STORE YOUR INFORMATION
Storage and Processing:
We use commercially reasonable precautions to help keep your personal information safe and stored securely. However, Shante Franca cannot ensure the security of any information you transmit to Shante Franca or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed.
Please do your part to help us. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and the Shante Franca store, at all times. Your privacy settings may also be affected by changes the social media services you connect to create. We are not responsible for the functionality, privacy, or security measures of any other organisation.
Following termination or deactivation of your account, Shante Franca or its Service Providers may retain information (including your profile information) and User Content for a commercially reasonable time for backup, archival, and/or audit purposes.
Email our support to know about deleting your account info@shantefranca.co.uk
2.0. YOUR DATA PROTECTION RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR) 2018
If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing info@shantefranca.co.uk
In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by emailing info@shantefranca.co.uk.
You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing emails we send you. To opt-out of other forms of marketing, please contact us by emailing info@shantefranca.co.uk
Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
2.1. OTHER WEB SITES AND SERVICES
If you have any questions about this Privacy Policy or the Service, please find the appropriate support channel in the Shante Franca store settings or contact us at info@shantefranca.co.uk
2.2. CHANGES TO OUR PRIVACY POLICY
Shante Franca may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of the Shante Franca store or the Service after any modification to this Privacy Policy will constitute your acceptance of such modification.